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A centralized global resource center for all event information and planning, for all personas: Event Team Member, Attendees, Guest Speakers, and Sponsors. Allowing event team members to schedule, plan, and analyze data from events.
Problem / Opportunities:
Lack of Centralization
Absence of a Reporting System
Need for Tasklist
Application Not Built on ServiceNow Platform
Role:
Head of UX design and research
Design and vision strategy
Story creation
Journey mapping
Info Design and Architecture
Visual Design
Design management
Stakeholder meetings and presentations
Secured funding
> Design Process
> Userflow 1: Customer Speaker
> Userflow 2: Product Marketing Manager
> Userflow 3: Customer Speaker selected
> Userflow 4: Product Marketing Manager review
> Userflow 5: Attendee
Product Marketing Manager Flow: Part 4
Product Marketing Manager Flow:PMM Andi Baylor gets an email notification, stating that a speaker has submitted their session information. The PMM clicks on “Review Session Information”
Product Marketing Manager Flow: PMM Andi Baylor lands on the Session Information Submission Review page. After reviewing the info, PMM Andi approves the submission by clicking “Approve”
Product Marketing Manager Flow: After approving, PMM Andi Baylor is sent to the now live Session Page of Richard Davis’s session. An email or mobile notification will be sent to Richard Davis, stating that their session has been approved and created.